1-2-1 Support

As a business in the London Borough of Bexley you are able to receive up to 2 hours FREE support from any of our business advisors listed below. First, complete the Business Audit to generate your action plan which will help you assess where you most need support. Then email sally@retailrevival.org.uk to book your first advisor appointment. Support will be provided when you want it, in the way you want to receive it: via email, Zoom, telephone or face-to-face where appropriate.

Sally Williams

Sally – Project Manager

Sally is the managing director of Retail Revival, the company leading the ‘Shop Local, Stay Safe’ Business Support Programme and is available to discuss any element of this business support programme.

Sally can provide you with generic advice about business grants across the Bexley Borough and support you to re-open your business safely. She can help you to plan your social distancing procedures, diversify your business and plan your sales and marketing strategies.


Managing Director of EMSL marketing agency and software entrepreneur, Matt has nearly 20 years experience in all areas of digital marketing and web development.

Having worked closely with businesses of all shapes and sizes he will be able to support you in all aspects of digital marketing, website development and best practices, e-commerce, and getting the most out of the web.


A director of Retail Revival Mick has been a SFEDI assessor for over 30 years working with businesses of all sizes from all sectors. Mick will help you to populate the Covid-19 business recovery plan and create a robust cash flow forecast.



He will support you to calculate your fixed and variable costs and reduce or better manage these costs where feasible. Mick can signpost you to grants, loans and other forms of business support.


John is an expert in business technology and is available to help you create a website using a WIX template.


He will support you to purchase a domain name, arrange web hosting and populate the website.


Laurence is a seasoned expert in all aspects of web development, digital marketing and video production. With a BA Hons in  Media Production and a track record  of success in publishing and production Laurence can help you with:

  • A full Online Audit of your business 
  • Google My Business and YouTube 
  • Video Production


Fern is a digital advertising guru. A Google certified expert in all areas of Google Ads and very knowledgeable in Pay Per Click on social media and other platforms, she can help with all aspects on your online advertising campaigns, social media management and content optimisation. 

Fern can help you with:

  • Getting started and getting the most out of Digital Advertising
  • Social Media Management & Reporting
  • Pay Per Click marketing strategies


With a BA Honours degree in Marketing, Chartered Institute of Marketing qualifications and numerous distinctions under her belt Laura is expert in social media management, Analytics and all other areas of digital marketing.

Laura can help you with:

  • Social Media set up and training
  • Understanding digital marketing
  • Google Analytics


Nick is a chartered member of the CIPD and has been working in the field of human resources for over 30 years. Nick will support you to amend, rationalise or formalise your staffing structure in the light of Covid-19. He can also provide expert advice and procedures for:

  • Disciplinary
  • Grievance
  • Absence Management
  • Redundancy


Claire is a chartered member of CIPD and has a level 5 in IML Management. She is providing support to businesses who have questions relating to Furlough, general human resources or team management.   


Claire will support you to implement your basic legal requirements as an employer, including:


  • A written statement of employment particulars
  • A health and safety policy statement
  • Other key policies for maintaining a safe and fair working environment